Information Technology – Vocational Certificate – Support Specialist (Optional tracks in Networking, Advanced Networking, Security, Advanced Security, Microsoft Office®, and IT Solutions)

Information Technology – Vocational Certificate – Support Specialist (Optional tracks in Networking, Advanced Networking, Security, Advanced Security, Microsoft Office®, and IT Solutions)

Program Code: VOC-IT-SS

Program Length: 3-12 months

Program Credits: 224.84 Clock Hours

Program Description: This Information Technology Support Specialist training program provides students with the skills they need to prepare for a career in this rapidly growing field. IT Support Specialists perform a variety of core information technology assistance. This program prepares students for providing technical assistance to computer users, answering questions or resolving computer problems for clients in person, via the telephone, or electronically. The program is designed in a manner which allows graduates of the program to obtain marketable skills upon graduation of this program alone. Each track contains courses, which are aligned with select industry certification exams offered by CompTIA® and Microsoft®. Students have the option to add a career specialization track to their IT Support Specialist program, in the areas of Networking, Security, Microsoft Office®, Advanced Networking I, Advanced Networking II, Advanced Security, and IT Solutions Associate.

For a detailed breakdown of the courses, please download the program profile below. The program profile also contains catalog and consumer information for your convenience.

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Program PDF: Download

Associated Courses:

VOC-IT-1000 IT Fundamentals
VOC-IT-3050 CompTIA® A+ Computer Essentials (Includes lab simulations)
VOC-IT-3100 CompTIA® A+ Computer Essentials (Includes lab simulations)
VOC-IT-1500 Network Essentials
VOC-IT-4200 Wireless Networking
VOC-IT-3000 Principles of Information Systems
VOC-IT-2000 Principles of Information Security
VOC-IT-2500 Introduction to Computer Forensics
VOC-IT-4300 Network Defense
VOC-IT-1100 Microsoft Office® Skills
VOC-IT-1200 Microsoft Excel®
VOC-IT-1300 Microsoft Access®
VOC-IT-4000 CompTIA® Network+ (Includes lab simulations)
VOC-IT-4050 CompTIA® Security+ (Includes lab simulations)
VOC-IT-4250 CompTIA® Linux+ (Includes lab simulations)
VOC-IT-1600 Windows Server I (Includes lab simulations)
VOC-IT-1700 Windows Server II (Includes lab simulations)
VOC-IT-4500 Cisco® Certified Network Associate (Includes lab simulations)
VOC-IT-4010 Database Security
VOC-IT-4100 Disaster Recovery
VOC-IT-1800 Windows Server III (Includes lab simulations)