If a student is not satisfied with a decision the school has made, he or she has the right to appeal the decision. There are three (3) categories that an appeal can fall under: Academic Appeal, Financial Aid Appeal, and a Non-Academic/Financial Appeal. A student must follow the appeal process.
All appeals must be sent to the Registrar, who will forward the appeal to the Student Affairs Committee.
This committee will review the student’s appeal and take into consideration the student’s mitigating or special circumstances. The committee may ask for additional documentation to verify the student’s circumstances and the appeal should be based on circumstances which impaired the student’s ability to succeed academically. Such circumstances include:
- Injury or illness
- Death of a relative
- Family Emergency
- Other special circumstances
The student’s appeal will only be granted if the student has a reasonable chance of recovery. A written response will be given to the student within fourteen (14) calendar days from date of receipt of the appeal letter. The decision of the committee is final. If the student’s appeal is approved, he or she will be contacted by e-mail and phone.
The student will be placed on a probation period at the start of the student’s next course. As part of the probation period, the student must agree with and sign a written plan of action that is approved by the committee.
Please note that an Academic appeal is different from a Financial Aid appeal. Approval for one does not mean approval for the other. Each will be evaluated by the school’s respective committees. The specific details for each type of appeal are outlined below.
Academic Appeal Process:
Students who are on an Academic warning and fail to bring their CGPA to a 2.0 (3.0 for MBA programs) or higher will be dismissed from ABTU (See SAP Policy). To appeal, a student must write a one page letter to the Dean of the College explaining why he or she failed the class and what he or she plans to do in order to meet SAP if he or she is allowed to return. If the appeal committee allows the student to return, that student is placed on Academic Probation and has one term (four courses) to bring his or her CGPA back up to a 2.0 or better and achieve a 67% completion rate or higher. If the institution determines that the student is not able to bring his or her CGPA up to a 2.0 0 (3.0 for MBA programs) or meet the 67% completion rate at any point in the Academic Probationary term, the school has the right to dismiss the student.
Financial Aid Appeal Process:
Students’ who are on Financial Aid Warning and fail to bring their CGPA to a 2.0 (3.0 for MBA programs) or higher will be dismissed from ABTU (See SAP Policy). To appeal, a student must write a one page letter to the Director of Financial Aid explaining why he or she failed his or her class, what he or she plans to do to prevent this from occurring again, and why the student should be allowed to use Title IV monies to further fund his or her education.
If the appeal committee approves the student to use Title IV funds during this term, the student is placed on Financial Aid Probation and is allowed one term (four courses) to bring his or her CGPA up to a 2.0 0 (3.0 for MBA programs) or better and return to a 67% completion rate or better. If the institution determines that the student is not able to bring his or her CGPA up to a 2.0 0 (3.0 for MBA programs) or better and cannot return to a 67% completion rate at any point in the Financial Aid Probationary term, the school has the right to dismiss the student, therefore terminating Title IV eligibility.
Non Academic Appeal Process
All non-academic issues will be addressed to the Chief Operations Officer. The Chief Operations Officer will review the student’s appeal and form an appropriate committee to review the appeal. A written response will be provided to the student within fourteen (14) days.
If a student is not satisfied with the school’s final decision after a proper appeal has been filed, he or she may contact:
Missouri Department of Higher Education (MDHE)
205 Jefferson Street
P.O. Box 1469
Jefferson City, MO 65102
Distance Education Accrediting Commission (DEAC)
1101 17th Street NW, Suite 808
Washington, D.C. 20036
*****************end of policy*****************
revised on 06/12/2013 “updated MDHE address” TDB
revised on 06/12/2013 “replaced Director of Education with Dean of the College” TDB
revised on 06/12/2013 “replaced Director of Operations with Chief Operations Officer” TDB